SSL-secured data management

Your privacy is our priority

At 188sb, your personal information is stored with the highest level of security — learn how we manage your data.

Last updated: January 2026
This privacy policy applies to all users of the 188sb platform. By using our services, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.

Introduction & Scope

188sb ("we", "our", or "the platform") operates a safe and reliable online betting and casino service for players in Bangladesh. Our commitment to your privacy runs deep, and we place the highest priority on keeping your personal information secure.

This privacy policy explains what types of information we collect, how that information is used, who it may be shared with, and what rights you have over your information. This policy applies to the https://188sb.mom website and all digital services of 188sb.

Our platform is for individuals aged 21 (twenty-one) or older only. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately.

Information We Collect

188sb collects various types of information to operate its services. The categories of information collected are detailed below:

2.1 Registration & Identity Information

  • Full name (in Bengali or English)
  • Date of birth (for age verification purposes)
  • Email address and mobile number
  • Username and password (stored in encrypted form)
  • Identity document information (for verification when required)

2.2 Financial Transaction Information

  • bKash, Nagad, Rocket, Upay account numbers
  • Bank account information (for bank transfers)
  • Deposit and withdrawal history
  • Transaction amounts and dates

Note: We do not store full credit or debit card numbers. Secure third-party gateways are used for payment processing.

2.3 Gaming & Activity Information

  • Betting history and results
  • Game preferences and play duration
  • Account login times and locations
  • Responsible gaming limit settings

2.4 Technical Information

  • IP address and device identifiers
  • Browser type and operating system
  • Cookies and session data
  • Page visits and click data (analytics)

Purpose of Data Collection

188sb uses collected information for the following legitimate purposes:

3.1 Service Delivery & Operations

  • Account creation, management, and verification
  • Processing deposit and withdrawal transactions
  • Operating gaming services and delivering results
  • Providing bonuses, cashback, and VIP benefits

3.2 Security & Fraud Prevention

  • Preventing unauthorized account access
  • Running anti-money laundering (AML) processes
  • Age verification to prevent minor access
  • Detecting and investigating suspicious activity

3.3 Customer Service Improvement

  • Providing 24/7 live chat and email support
  • Resolving user complaints and queries
  • Reviewing and improving service quality

3.4 Communications & Notifications

  • Sending important account updates
  • Informing about promotional offers (with consent)
  • Notifying about changes to policies

Data Sharing & Third Parties

188sb does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances where it is essential for operating our services:

4.1 Service Provider Partners

Only the information necessary to complete the service is shared with payment processing providers (institutions related to bKash, Nagad, Rocket, Upay, and bank transfers), technology infrastructure providers, and fraud prevention service providers. All such partners operate under agreements consistent with our privacy standards.

4.2 Legal Obligations

Information may be disclosed when required to comply with court orders, lawful requests from law enforcement agencies, or other legal obligations. In such cases, we will provide only the minimum information necessary.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new operating entity. In such cases, an equivalent level of protection as provided under this privacy policy will be maintained.

Important: 188sb never sells your information to advertisers or any other commercial entity.

Data Security Measures

188sb follows industry-standard technology and processes to protect your information:

  • SSL/TLS Encryption: All data transmissions are protected by SSL encryption, preventing the possibility of data theft or tampering.
  • Password Hashing: Your password is never stored in plain text; a one-way cryptographic hash is used.
  • Access Controls: Only authorized personnel can access user information, and only for specific required purposes.
  • Security Reviews: Regular security audits and vulnerability assessments are conducted.
  • Data Center Security: Our servers are protected by both physical and digital security measures.
  • Two-Factor Authentication (2FA): Additional verification is triggered when suspicious login activity is detected.

That said, transmitting information over the internet is not entirely risk-free. We take all reasonable measures, but you also bear responsibility for keeping your account password confidential and not logging in on unsecured networks.

Cookies Policy

The 188sb website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve service quality.

6.1 Cookies We Use

  • Essential Cookies: For maintaining login sessions, security tokens, and basic site functionality — the site cannot work properly without these.
  • Functional Cookies: For your language preferences, gaming settings, and personalized experience.
  • Analytics Cookies: For understanding site usage patterns and improving services — this data is aggregated and anonymized.

6.2 Cookie Controls

You can disable or delete cookies by changing your browser settings. However, disabling essential cookies may limit some site functionality or cause services to not work correctly.

Data Retention Period

188sb retains your information for as long as necessary:

  • Active Accounts: Information is retained for the entire duration that the account remains active.
  • Closed Accounts: Even after an account is closed, transaction information may be retained for a defined period in accordance with legal and regulatory requirements.
  • Financial Records: May be retained for an extended period in case of potential legal claims or audit requirements.
  • Deletion Requests: When the lawful basis for retention has ended, information will be deleted upon your request.

Your Rights

You have the following rights over your personal information:

8.1 Right of Access

You can request from us at any time what information we hold about you and how it is being used.

8.2 Right to Rectification

If your account contains incorrect or incomplete information, you can request that it be corrected.

8.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances you can request that the processing of your information be restricted.

8.5 Right to Withdraw Marketing Communications

You can stop receiving promotional emails and messages at any time. This will not affect your ability to use the site's core services.

To exercise these rights, contact us at: [email protected]

Responsible Gaming & Data Use

188sb places the highest importance on responsible gaming. To this end, we analyze your gaming data to:

  • Identify early signs of problematic gaming
  • Suggest that players take a break when needed
  • Enforce self-set limits (maximum deposit amounts, time limits)
  • Honor self-exclusion requests

Using your information for this purpose is for the protection of you and other players — never for marketing advantage. To learn more about responsible gaming, visit our Responsible Gaming page.

Third-Party Links & Services

The 188sb platform may sometimes reference third-party services (such as payment gateways or game providers). These third parties have their own privacy policies, and those policies will apply to their services. 188sb is not responsible for their privacy practices.

Our game providers, including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft, follow their own data protection standards. Technical information related to gameplay may be shared with them — but only to ensure the gaming experience.

Policy Changes & Updates

188sb may update this privacy policy from time to time. When a significant change is made to the policy:

  • The "Last Updated" date at the top of the page will change
  • A notification will be sent by email to registered users
  • A new consent request may be presented when logging into the site if required

We recommend that you review this page regularly. Continued use of our services after any changes will indicate that you have agreed to the updated policy.

Contact & Complaints

For any questions, concerns, or requests regarding your information related to this privacy policy, please contact us:

We will try to resolve your request as quickly as possible. For privacy-related complaints, we follow a formal investigation process and will keep you fully informed throughout.

188sb believes that respect for privacy and transparency are the core foundations of a trustworthy platform. We value your trust and are always committed to protecting your information.